Ongoing AWS Management
Your AWS environment, looked after month after month by the senior architect who knows it: monitored, patched, cost-controlled and ready for whatever the product does next. You build the product, we keep it running.
An AWS environment is never finished. Patches land every week. Costs drift a little every month. Alerts fire at inconvenient hours, quotas quietly fill up, and the setup that was right at launch slowly stops matching the product running on it. Most teams handle this in the gaps between feature work, until the gaps run out. Ongoing AWS management is that work owned properly: a senior architect who knows your environment keeps it healthy, month after month, so your team stays on the product.
Who this is for
This is for teams running a real product on AWS with nobody whose actual job is the infrastructure. Often there is a trigger. The engineer who looked after AWS has moved on, a launch is behind you and the team is back on the roadmap, or an incident showed that nobody was really watching the alerts. It is also for teams we have already built or fixed something for, who would rather it was kept in shape than waved goodbye to.
What a month looks like
The core of it is steady and deliberately unglamorous. We watch the monitoring and respond to alerts, with response expectations agreed in writing, so you know exactly what happens when something breaks. We keep the environment patched and current: operating systems, container images, database engines and the AWS services underneath them. We review cost every month, so spend stays explainable and waste is caught in days rather than on the invoice. And every quarter we step back and review the architecture and security posture against where the product is heading, so the environment evolves with the roadmap instead of lagging behind it.
Two things it is not. It is infrastructure, not application development: we run the platform under your product, we do not take over your codebase. And it is not a ticket queue in a distant timezone: the person responding is the architect who knows your environment.
The arrangement is monthly, with guaranteed senior hours at a retainer rate and room to flex when something bigger comes up. It is quoted for your environment, because a dozen Lambda functions and a multi-account platform are not the same job.
How we work
Everything we manage is defined as code and documented as we go, so nothing about your environment lives in one person’s head, including ours. A named senior architect owns your environment and is accountable for it. When extra hands are needed, vetted specialists work under her direction, and because the environment is code, cover is clean. If you ever want to bring the work in-house, the handover is a repository, not a rescue project.
Common questions
Can you take over an environment you did not build?
Yes, and it is the most common starting point. We begin with a paid review of what is actually there (our Production-Readiness Snapshot), bring the environment under code where it is not already, and take on the run once we both know what we are taking on.
What happens when your architect is away?
Planned cover, not luck. We stay deliberately small and schedule around it, vetted specialists can step in under the architect’s direction, and because everything is code and documented, cover does not depend on anyone’s memory. The honest continuity answer is the repository, not a hero.
Do we have to commit for a year?
No. It is a monthly arrangement. We would rather earn the renewal each month than hold you to a contract, and because everything is version-controlled and documented, leaving is as clean as staying.
The best description of this service comes from a client:
Working with Mysterious Code has been refreshingly direct, you deal with the senior engineers who do the work, not an account manager. They got our AWS environment production-ready and keep it that way.
Jarret Hardie, Chief Technology Officer, Sova Assessment
For the flavour of the work, see how we run dynamic QA environments for Sova and fully automated off-site backups for MAB Architektura.
What this looks like in practice
Monitoring and response
Alerts watched by someone who knows your environment, with response expectations agreed in writing, so problems are handled before your customers notice them.
Patching and upgrades
Operating systems, container images and the AWS services under them kept current on a steady cadence, so security updates never wait for a free sprint.
Cost and architecture reviews
A monthly look at where the money goes and a quarterly review of architecture and security posture, so drift is caught early and spend stays explainable.
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